DHRM Help and Support

How to Contact VITA Helpdesk (VCCC)

• By phone toll free at (866) 637-8482. Follow prompts.
• By email at vccc@vita.virginia.gov

When to Contact VCCC

Contact the VCCC for help if you have a problem or need technical support with the following:

• Desktop or laptop computer
• Keyboard, mouse, monitor or printer
• The Windows operating system
• Internet Explorer
• Microsoft Outlook email
• Microsoft Office suite software
• Mobile device
• Network or internet connectivity issues

When to Contact DHRM Help Desk

Contact the DHRM Help Desk at ihelp.dhrm.virginia.gov for help if you have a problem or need technical support with the following:

• DHRM HuRMan web applications (i.e. any application that requires you to log in using the DHRM Agency Web Portal Login )
• Problems or issues with DHRM phones or telecommunications
• Checking in or out or setting up: audio/visual equipment