Counseling Services, #49010
Occupational Family: Health and Human Services
Pay Band Range: 3 - 5
Concept of Work
This Career Group provides career
tracks for counselors
and social workers that
provide the full range of counseling and case management services in order
to improve the social, physical, economic, vocational, emotional, and
spiritual well being of clients. Employees perform duties ranging from
entry-level to management.
Roles Comprising This Group
These roles describe the collective
characteristics of the work performed by employees in the Counseling
Services Career Group. The roles define the
typical career paths for employees who pursue careers as social
workers, vocational
rehabilitation counselors, chaplains,
and other types of counselors.
Although all of these occupations are counselors, each
warrants a separate career track. Each of these career paths requires
different knowledge, skills, and abilities and would not naturally lead
to the other for career progression. However, a role for each of these
occupations represents different levels of work, or career progression.
Career paths may exist within a single role, extend to other roles in
this Career Group, or to roles in other occupationally related Career
Groups.
PAY BAND
|
PRACTITIONER ROLES
|
ROLE CODE
|
MANAGEMENT ROLES
|
ROLE CODE
|
3
|
Counselor I
|
49011
|
|
|
4
|
Counselor II
|
49012
|
|
|
5
|
|
|
Counselor Manager
|
49013
|
Role Descriptions
These roles are distinguished based upon the Compensable
Factors of Complexity, Results, and Accountability and are used for position
classification. These factors should be used for classification and compensation
analysis. Recruitment and selection standards must be based on knowledge,
skills, and abilities as indicated in the Employee Work Profile.
Counselor I
|
Code: 49011
|
Pay Band: 3
|
SOC: 21-1000*
|
The Counselor
I role provides career tracks for social
workers who perform case management, needs assessment,
and supportive counseling in addressing client strengths, weaknesses,
and needs. Employees participate in the evaluation of service needs and
the development and implementation of individualized plans to assist clients
in progressing toward identified goals and obtaining services by making
referrals to applicable community resources.
Counselor I
COMPLEXITY
|
- Work requires discretion and judgment in counseling interventions.
- The scope of services involves case management, counseling,
resource referral, and obtaining support services.
- Applies knowledge of principles and techniques of social and
vocational case management, counseling techniques and practices,
behavior modification, conflict management, mediation, and available
community resources.
- May require a degree in social work or related field.
- Frequent contacts with clients, families, direct service staff,
employers, community agencies, and other service providers to
discuss the needs of clients and available resources.
|
RESULTS
|
- Work impacts the quality and success of individualized service
plans for clients.
- Effective performance improves the social, emotional, physical,
vocational, and/or situational issues of clients.
|
ACCOUNTABILITY
|
- Exercises independent judgment in coordination and delivery
of services.
- Collaborates with supervisor to develop individualized plans
for clients.
- Receives guidance and direction in areas of policy application
and priorities.
- Responsible for providing case management services to clients
with social, emotional, physical, and/or situational problems.
|
Counselor II
|
Code: 49012
|
Pay Band: 4
|
SOC: 21-1000*
|
The Counselor
II role provides career tracks for counselors,
vocational rehabilitation counselors
and evaluators, chaplains,
and clinical social workers
who provide the full range of counseling and case management activities.
Employees independently develop, implement, and maintain individualized
treatment, vocational, employment, service, discharge, or rehabilitation
plans for clients and serve as members of interdisciplinary teams. Chaplains
and other specialized counselors provide services to address the spiritual
needs of clients or provide health and genetics counseling and education
to clients. The first career track is for employees who provide direct
services to clients. The second career track is for employees who provide
direct services to clients as well as function as lead workers or working
supervisors.
Counselor II (Direct Service)
COMPLEXITY
|
- Tasks are varied and progress in difficulty based on the type
of client and the services required.
- A graduate degree or certification may be required.
- Frequent contact with: clients and their families or friends;
state, federal, or local human service agencies; court and law
enforcement officials; medical or other clinical professionals;
employers and the business community; and other service providers.
- Applies knowledge of the theory, techniques, and practices of
counseling, social work, case management, conflict management,
and mediation.
- Applies knowledge of human service legislation and laws and
assistive technology.
|
RESULTS
|
- Provision of services directly affects the ability of clients
to become independent, achieve gainful employment, or become participating
members of society.
- Successful partnerships with clients and service providers impact
the cost efficiency and effectiveness and the quality of services
provided.
|
ACCOUNTABILITY
|
- Decisions regarding daily interaction with clients are made
independently.
- Guidance is received regarding policy interpretation, development
of new programs, and expenditure of funds.
- Experienced workers handle the most complex assignments or provide
guidance to others on the more complex issues.
- Independently manages and authorizes expenditures for client
services within authorized amounts.
|
Counselor II (Lead/Supervisory)
COMPLEXITY
|
- Applies knowledge of supervisory principles and practices.
- Applies knowledge of counseling methods and techniques.
- Assignments range from counseling clients, to leading or supervising
staff, to recommending improvements in service delivery.
|
RESULTS
|
- Supervision of staff directly affects the ability of clients
to become independent, achieve gainful employment, or become participating
members of society.
- Influences the professional development and skill acquisition
of direct service providers to ensure competent service delivery.
|
ACCOUNTABILITY
|
- Supervises, trains, or acts as a mentor to staff.
- Consults with higher level manager to resolve staff issues and
to ensure the provision of quality services.
- Plans and schedules unit’s activities independently.
|
Counselor Manager
|
Code: 49013
|
Pay Band: 5
|
SOC: 11-9151*
|
The Counselor
Manager role provides career tracks for managers
who direct programmatic and administrative functions
related to the provision of counseling services as well as monitoring
the delivery of services, coordinating budget development, and developing,
interpreting, and implementing policies.
Counselor Manager
COMPLEXITY
|
- Applies knowledge of the management of various social work and
rehabilitation services, case management development, therapeutic
assessment, counseling, treatment, and human service delivery
systems.
- Applies knowledge of management practices and principles.
- A graduate degree or certification may be required.
|
RESULTS
|
- Ensures quality of services and coordination of community resources.
- Effective management of services meets the diverse needs of
clients and has a long-term effect on overall program success.
- Effective budget administration ensures the continued provision
of cost effective services for clients.
|
ACCOUNTABILITY
|
- Receives minimal guidance in the administration of program activities.
|
*Statistical Reporting
This Career Group includes, but is not limited to, those in the following
Standard Occupational Classifications:
11-9151 |
Social & Community Services Managers |
21-1000 |
Counselors, Social Workers &
Other Community and Social Service Specialists |
21-1014 |
Mental Health Counselors |
21-1015 |
Rehabilitation Counselors |
21-2011 |
Clergy |
21-1019 |
Counselors, All Others |
21-1021 |
Social Workers |
New Effective Date: 11/01/01
History
Previous class titles (listed by new role title).
Counselor I
CLASS CODE
|
CLASS TITLE
|
GRADE
|
45103
|
Social Worker
|
8
|
Counselor II
CLASS CODE
|
CLASS TITLE
|
GRADE
|
72023
|
Corrections Institution Rehabilitation Counselor
|
9
|
47025
|
Vocational Employment Counselor
|
9
|
47023
|
Vocational Rehabilitation Counselor
|
9
|
47024
|
Rehabilitation Vocational Evaluator
|
9
|
22556
|
Health Counselor
|
9
|
22281
|
Genetic Counselor
|
10
|
43532
|
Chaplain
|
10
|
45112
|
Clinical Social Worker
|
10
|
72024
|
Corrections Institution Rehabilitation Supervisor
|
10
|
47031
|
Rehabilitation Unit Supervisor
|
10
|
22282
|
Genetic Counselor Senior
|
11
|
72025
|
Corrections Treatment Program Supervisor
|
11
|
45113
|
Clinical Social Work Supervisor
|
11
|
Counselor Manager
CLASS CODE
|
CLASS TITLE
|
GRADE
|
45114
|
Clinical Social Work Director
|
13
|
|