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Security Services, #69110
Occupational Family: Public Safety
Pay Band Range: 1 - 8
Concept of Work
This Career Group provides career
tracks for security guards,
security officers, correctional officers, and
wardens
who perform security related tasks to ensure a safe secure environment.
Employees perform duties ranging from entry-level trainee security officers
to executive level managers. Certain employees are responsible for carrying
and using weapons and other physical and electronic control devices, and
may exercise police authority. Successful completion of training and certification
mandated by the Department of Criminal Justice Services may be required.
Roles Comprising This Group
These roles describe the collective
characteristics of the work performed by employees in the Security
Services Career Group. The roles define the
typical career paths for employees who pursue careers such as security
guards,
security officers,
correctional officers and wardens.
Although all of these occupations are security officers,
each warrants a separate career track. Each of these career paths requires
different knowledge, skills, and abilities and would not naturally lead
to the other for career progression. However, a role for each of these
occupations represents different levels of work, or career progression.
Career paths may exist within a single role, extend to other roles in
this Career Group, or to roles in other occupationally related Career
Groups.
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PAY BAND
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PRACTITIONER ROLES
|
ROLE CODE
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MANAGEMENT ROLES
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ROLE CODE
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1
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Security Officer I
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69111
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2
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Security Officer II
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69112
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3
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Security Officer III
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69113
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4
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Security Officer IV
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69114
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Security Manager I
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69115
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5
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|
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Security Manager II
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69116
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6
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Security Manager III
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69117
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7
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Security Manager IV
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69118
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8
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Security Manager V
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69119
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Role Descriptions
These roles are distinguished based upon the Compensable
Factors of Complexity, Results, and Accountability and are used for position
classification. These factors should be used for classification and compensation
analysis. Recruitment and selection standards must be based on knowledge,
skills, and abilities as indicated in the Employee Work Profile.
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Security Officer I
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Code: 69111
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Pay Band: 1
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SOC: 33-9032*
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The Security
Officer I role provides career tracks for security
guards that perform closely prescribed inspections
on State property to ensure a safe environment. Duties range from entry-level
trainee to lead security guard. Employees patrol, site or building access,
monitoring staff, visitors, and the public to ensure compliance with security
and safety procedures, information exchange, and reporting of unusual
or emergency conditions to appropriate authorities.
Security Officer I
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COMPLEXITY
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- Detailed instructions in form of procedures are provided.
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RESULTS
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- Actions can affect the safety of the public, staff, and others,
and the security of state property.
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ACCOUNTABILITY
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- Immediate supervision is provided.
- Limited discretion required to carry out duties.
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Security Officer II
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Code: 69112
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Pay Band: 2
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SOC: 33-9032*
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The Security
Officer II role provides career tracks for security
officers who perform a combination of security,
inspection, and traffic control on state property, bridges, and tunnels.
Assignments range from routine to leading the work of security staff,
inspecting vehicles for compliance with regulations, controlling traffic,
assisting the public, and reporting incidents to higher authority.
Security Officer II
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COMPLEXITY
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- Frequent internal and external public contacts to provide information.
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RESULTS
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- Routine issues are handled independently.
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ACCOUNTABILITY
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- Some positions may lead or supervise staff.
- Unusual or difficult issues are referred to higher levels.
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Security Officer III
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Code: 69113
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Pay Band: 3
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SOC: 33-9032* and 33-3021*
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The Security
Officer III role provides career tracks for
security officers and
correctional officers ranging
from entry and trainee level security officers to senior security officers.
Employees are responsible for: providing security and safety functions
for a state facility, educational or cultural institution; performing
custody and control tasks in correctional settings for a state facility
or educational institution; or monitoring electronic and other communication
devices on a transportation route or bridge/tunnel complex to ensure safe
traffic flow and arrange for emergency services.
Security Officer III
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COMPLEXITY
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- Applies knowledge of assigned program area.
- Certification may be required.
- Specialized equipment and control or monitoring device operation
is a requirement.
- Responsibilities may include leadership, supervision or serving
as drill instructors in a military style institutional program.
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RESULTS
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- Decisions effect compliance with established rules and procedures,
and safety of staff, the public and inmates.
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ACCOUNTABILITY
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- Exercises independent enforcement authority.
- Leadership or staff supervision may be a responsibility.
- Determination as to use of force typically occurs at this level.
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These two roles provide a dual career tack for security
officers.
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Security Officer IV
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Code: 69114
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Pay Band: 4
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SOC: 33-0000*
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Security Manager I
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Code: 69115
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Pay Band: 4
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SOC: 33-1000*
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The Security
Officer IV role provides career tracks for security
officers who are either security supervisors
or are experts. The first track is for security officers who provide shift
or program supervision to security staff. The second track is for senior
correctional officers who demonstrate exceptional skills in areas encompassing
inmate and security management, physical abilities, report writing and
documentation, performance, and interpersonal skill developments.
Security Officer IV (Supervisor)
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COMPLEXITY
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- Applies knowledge of security management practices and procedures.
- Sound judgment and discretion in application of regulation and
procedure.
- Security management and program knowledge is required.
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RESULTS
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- Impacts adherence to operating procedures and post orders.
- Actions directly impact the quality of institutional life, the
safety of individuals, and the security of the facility.
- Tours of duty are completed safely and properly documented.
- Actions affect day to day operations.
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ACCOUNTABILITY
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- Supervision is a requirement.
- Most security related problems and questions are resolved at
this level.
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Security Officer IV (Expert)
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COMPLEXITY
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- Applies extraordinary knowledge and ability in security management
techniques.
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RESULTS
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- Considerable impact on quality of security and programs in the
institution.
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ACCOUNTABILITY
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- Supports efforts of other security staff in inmate management.
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The Security
Manager I role provides career tracks for first
level correctional security managers
supervising day to day institutional programs and operations; agency security
managers
with responsibility for a major program area; and for senior agency security
directors with
responsibilities for management of administrative, budgeting, operational,
and programmatic activities.
Security Manager I
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COMPLEXITY
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- Applies management knowledge of security program area(s).
- Contacts with staff and public to address problems or provide
information.
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RESULTS
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- Decisions impact security program management.
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ACCOUNTABILITY
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- Manages an agency’s security program or a significant portion
of a security operation in an institution.
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Security Manager II
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Code: 69116
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Pay Band: 5
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SOC: 33-1000*
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The Security
Manager II role provides career tracks for security
management specialists
who plan and supervise operational, programmatic, and administrative functions.
Employees supervise shifts of security officers and support staff, manage
housing units, function as the chief security specialist in large institutions
or agencies, or manage significant programmatic functions in prisons or
are the charge managers in smaller correctional or community institutions.
Employees may function as the senior agency security director of a small
non-correctional State, cultural or educational institution with high
security risk operations.
Security Manager II
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COMPLEXITY
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- Work is planned and organized with broad guidelines.
- Applies knowledge of security management practices, procedures,
and programs
- Responsibilities may include management of fire protection and/or
occupational safety and health programs.
- Frequent internal and external contacts with judicial, law enforcement,
and governmental representatives on management, security, and
/or safety issues.
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RESULTS
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- Decisions impact safety and security of staff, inmates, and
the community, visitors and the property and assets of an institution.
- Services are essential in meeting Agency’s program goals and
objectives.
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ACCOUNTABILITY
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- Significant staff, monetary, and programmatic supervision.
- Achievement of assigned goals and objectives.
- Responsible for staff development and leadership.
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Security Manager III
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Code: 69117
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Pay Band: 6
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SOC: 33-1000*
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The Security
Manager III role provides career tracks for
security and community supervision management
specialists who plan and supervise major operational,
programmatic or administrative functions in the largest correctional facilities
or direct a large regional system of correctional programs and facilities.
Employees are usually charge institutional managers.
Security Manager III
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COMPLEXITY
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- Work is of considerable difficulty requiring extensive knowledge
of criminal justice, offender management, administration, and
programs for offenders.
- Scope affects large geographic regional programs or large correctional
institutions, or may be statewide.
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RESULTS
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- Considerable impact on institutional, regional, and major components
of correctional programs.
- Services and products of work are critical to agency mission.
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ACCOUNTABILITY
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- Directly responsible to senior managers or agency head for significant
resources, and for agency goals.
- Significant independence in decision-making.
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Security Manager IV
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Code: 69118
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Pay Band: 7
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SOC: 33-1000*
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The Security
Manager IV role provides career tracks for senior
correctional wardens and
managers
who manage and direct the activities of the most complex prisons, a major
geographic region of the state, or major administrative and operational
areas of a correctional agency.
Security Manager IV
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COMPLEXITY
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- Performs work of unusual difficulty involving implementation
of facility or agency programs.
- Comprehensive knowledge of criminal justice system.
- Directs programs through subordinate managers.
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RESULTS
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- Actions and decisions promote effectiveness of programs and
operations.
- Appropriate action results in cost benefits to the agency.
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ACCOUNTABILITY
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- Provides general direction to regional, facility, or agency
administrators.
- Maintains effective work relationships with executive staff
and/or legislators.
- Directs programs through subordinate managers.
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Security Manager V
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Code: 69118
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Pay Band: 8
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SOC: 33-1000*
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The Security
Manger V role provides career tracks for executives
who plan and direct large-scale corrections operations and programs. Employees
develop and manage statewide programs for offenders in response to legislative
and executive initiatives.
Security Manager V
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COMPLEXITY
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- Work is of unusual difficulty requiring strategic planning.
- Issues addressed are often controversial and sensitive.
- Significant resources are affected.
- Scope includes entire system of programs and is statewide.
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RESULTS
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- Decisions and leadership directly impact agency mission and
public safety.
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ACCOUNTABILITY
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- Directly accountable to agency head and higher level officials.
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*Statistical Reporting
This Career Group includes, but is not limited to, those in the following
Standard Occupational Classifications:
| 33-0000 |
Protective Service Occupations |
| 33-1000 |
First Line Supervisors/Managers Protective
Service Workers |
| 33-1011 |
First Line Supervisors/Managers of
Correctional Officers |
| 33-3012 |
Correctional Officers & Jailers |
| 33-9032 |
Security Guards |
New Effective Date: 11/01/01
History
Previous class titles (listed by new role title).
Security Officer I
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CLASS CODE
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CLASS TITLE
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GRADE
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76101
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Security Guard
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2
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76102
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Security Lead Guard
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3
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Security Officer II
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CLASS CODE
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CLASS TITLE
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GRADE
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76073
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Security and Maintenance Supervisor
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4
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76132
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Bridge Tunnel Patroller
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4
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Security Officer III
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CLASS CODE
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CLASS TITLE
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GRADE
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76011
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Security Officer
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6
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76012
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Security Officer Senior
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7
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72231
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Juvenile Correctional Officer
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7
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72051
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Corrections Officer
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7
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76133
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Bridge Tunnel Patroller Supervisor
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7
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56041
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Traffic Controller
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7
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72281
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Commonwealth Challenge Assistant Squad Leader
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7
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76013
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Security Officer Supervisor
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8
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72232
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Juvenile Correctional Officer Senior
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8
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72052
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Corrections Officer Senior
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8
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56042
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Traffic Control Supervisor
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8
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44083
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Forensic Unit Security Supervisor
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8
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Security Officer IV
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CLASS CODE
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CLASS TITLE
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GRADE
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72053
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Corrections Officer First Class
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9
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76014
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Security Manager
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9
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72233
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Juvenile Correctional Officer First Class
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9
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72282
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Commonwealth Challenge Squad Leader
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9
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72234
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Juvenile Correctional Master Officer
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10
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72061
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Corrections Sergeant
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10
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72054
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Corrections Master Officer
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10
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72047
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Corrections Institution Operations Officer
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11
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Security Manager I
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CLASS CODE
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CLASS TITLE
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GRADE
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76015
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Security Director
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11
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72062
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Corrections Lieutenant
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11
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Security Manager II
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CLASS CODE
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CLASS TITLE
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GRADE
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72063
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Corrections Captain
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12
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72171
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Institution Manager
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12
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72075
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Corrections Inmate Classification Supervisor
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12
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72283
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Commonwealth Challenge Deputy Director
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12
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72136
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Corrections Regional Program Manager
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13
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72064
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Corrections Major
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13
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72163
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Corrections Security Specialist
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13
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72181
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Corrections Assistant Warden
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14
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72172
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Institution Superintendent
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14
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72284
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Commonwealth Challenge Director
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14
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Security Manager III
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CLASS CODE
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CLASS TITLE
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GRADE
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72173
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Institution Superintendent Senior
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15
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72182
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Corrections Warden
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16
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72183
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Corrections Warden Senior
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17
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72135
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Corrections Operations Chief
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17
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72192
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Juvenile Justice Regional Administrator
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17
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72134
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Corrections Regional Administrator
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17
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21198
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Racing Commission Security Director
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17
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Security Manager IV
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CLASS CODE
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CLASS TITLE
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GRADE
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72184
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Corrections Chief Warden
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18
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72141
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Corrections Regional Administrator Senior
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19
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72191
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Juvenile Justice Deputy Director
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19
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Security Manager V
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CLASS CODE
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CLASS TITLE
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GRADE
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72133
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Corrections Deputy Director
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21
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