Security Services, #69110
Occupational Family: Public Safety
Pay Band Range: 1 - 8


Concept of Work

This Career Group provides career tracks for security guards, security officers, correctional officers, and wardens who perform security related tasks to ensure a safe secure environment. Employees perform duties ranging from entry-level trainee security officers to executive level managers. Certain employees are responsible for carrying and using weapons and other physical and electronic control devices, and may exercise police authority. Successful completion of training and certification mandated by the Department of Criminal Justice Services may be required.

Roles Comprising This Group

These roles describe the collective characteristics of the work performed by employees in the Security Services Career Group. The roles define the typical career paths for employees who pursue careers such as security guards, security officers, correctional officers and wardens.

Although all of these occupations are security officers, each warrants a separate career track. Each of these career paths requires different knowledge, skills, and abilities and would not naturally lead to the other for career progression. However, a role for each of these occupations represents different levels of work, or career progression. Career paths may exist within a single role, extend to other roles in this Career Group, or to roles in other occupationally related Career Groups.

PAY BAND

PRACTITIONER ROLES

ROLE CODE

MANAGEMENT ROLES

ROLE CODE

1

Security Officer I

69111

   

2

Security Officer II

69112

   

3

Security Officer III

69113

   

4

Security Officer IV

69114

Security Manager I

69115

5

   

Security Manager II

69116

6

   

Security Manager III

69117

7

   

Security Manager IV

69118

8

   

Security Manager V

69119


Role Descriptions

These roles are distinguished based upon the Compensable Factors of Complexity, Results, and Accountability and are used for position classification. These factors should be used for classification and compensation analysis. Recruitment and selection standards must be based on knowledge, skills, and abilities as indicated in the Employee Work Profile.

Security Officer I

Code: 69111

Pay Band: 1

SOC: 33-9032*

The Security Officer I role provides career tracks for security guards that perform closely prescribed inspections on State property to ensure a safe environment. Duties range from entry-level trainee to lead security guard. Employees patrol, site or building access, monitoring staff, visitors, and the public to ensure compliance with security and safety procedures, information exchange, and reporting of unusual or emergency conditions to appropriate authorities.

Security Officer I

COMPLEXITY

  • Detailed instructions in form of procedures are provided.

RESULTS

  • Actions can affect the safety of the public, staff, and others, and the security of state property.

ACCOUNTABILITY

  • Immediate supervision is provided.
  • Limited discretion required to carry out duties.

Security Officer II

Code: 69112

Pay Band: 2

SOC: 33-9032*

The Security Officer II role provides career tracks for security officers who perform a combination of security, inspection, and traffic control on state property, bridges, and tunnels. Assignments range from routine to leading the work of security staff, inspecting vehicles for compliance with regulations, controlling traffic, assisting the public, and reporting incidents to higher authority.

Security Officer II

COMPLEXITY

  • Frequent internal and external public contacts to provide information.

RESULTS

  • Routine issues are handled independently.

ACCOUNTABILITY

  • Some positions may lead or supervise staff.
  • Unusual or difficult issues are referred to higher levels.

Security Officer III

Code: 69113

Pay Band: 3

SOC: 33-9032* and 33-3021*

The Security Officer III role provides career tracks for security officers and correctional officers ranging from entry and trainee level security officers to senior security officers. Employees are responsible for: providing security and safety functions for a state facility, educational or cultural institution; performing custody and control tasks in correctional settings for a state facility or educational institution; or monitoring electronic and other communication devices on a transportation route or bridge/tunnel complex to ensure safe traffic flow and arrange for emergency services.

Security Officer III

COMPLEXITY

  • Applies knowledge of assigned program area.
  • Certification may be required.
  • Specialized equipment and control or monitoring device operation is a requirement.
  • Responsibilities may include leadership, supervision or serving as drill instructors in a military style institutional program.

RESULTS

  • Decisions effect compliance with established rules and procedures, and safety of staff, the public and inmates.

ACCOUNTABILITY

  • Exercises independent enforcement authority.
  • Leadership or staff supervision may be a responsibility.
  • Determination as to use of force typically occurs at this level.

 

These two roles provide a dual career tack for security officers.

Security Officer IV

Code: 69114

Pay Band: 4

SOC: 33-0000*

Security Manager I

Code: 69115

Pay Band: 4

SOC: 33-1000*

The Security Officer IV role provides career tracks for security officers who are either security supervisors or are experts. The first track is for security officers who provide shift or program supervision to security staff. The second track is for senior correctional officers who demonstrate exceptional skills in areas encompassing inmate and security management, physical abilities, report writing and documentation, performance, and interpersonal skill developments.

Security Officer IV (Supervisor)

COMPLEXITY

  • Applies knowledge of security management practices and procedures.
  • Sound judgment and discretion in application of regulation and procedure.
  • Security management and program knowledge is required.

RESULTS

  • Impacts adherence to operating procedures and post orders.
  • Actions directly impact the quality of institutional life, the safety of individuals, and the security of the facility.
  • Tours of duty are completed safely and properly documented.
  • Actions affect day to day operations.

ACCOUNTABILITY

  • Supervision is a requirement.
  • Most security related problems and questions are resolved at this level.

 

Security Officer IV (Expert)

COMPLEXITY

  • Applies extraordinary knowledge and ability in security management techniques.

RESULTS

  • Considerable impact on quality of security and programs in the institution.

ACCOUNTABILITY

  • Supports efforts of other security staff in inmate management.

 

The Security Manager I role provides career tracks for first level correctional security managers supervising day to day institutional programs and operations; agency security managers with responsibility for a major program area; and for senior agency security directors with responsibilities for management of administrative, budgeting, operational, and programmatic activities.

Security Manager I

COMPLEXITY

  • Applies management knowledge of security program area(s).
  • Contacts with staff and public to address problems or provide information.

RESULTS

  • Decisions impact security program management.

ACCOUNTABILITY

  • Manages an agency’s security program or a significant portion of a security operation in an institution.

Security Manager II

Code: 69116

Pay Band: 5

SOC: 33-1000*

The Security Manager II role provides career tracks for security management specialists who plan and supervise operational, programmatic, and administrative functions. Employees supervise shifts of security officers and support staff, manage housing units, function as the chief security specialist in large institutions or agencies, or manage significant programmatic functions in prisons or are the charge managers in smaller correctional or community institutions. Employees may function as the senior agency security director of a small non-correctional State, cultural or educational institution with high security risk operations.

Security Manager II

COMPLEXITY

  • Work is planned and organized with broad guidelines.
  • Applies knowledge of security management practices, procedures, and programs
  • Responsibilities may include management of fire protection and/or occupational safety and health programs.
  • Frequent internal and external contacts with judicial, law enforcement, and governmental representatives on management, security, and /or safety issues.

RESULTS

  • Decisions impact safety and security of staff, inmates, and the community, visitors and the property and assets of an institution.
  • Services are essential in meeting Agency’s program goals and objectives.

ACCOUNTABILITY

  • Significant staff, monetary, and programmatic supervision.
  • Achievement of assigned goals and objectives.
  • Responsible for staff development and leadership.

Security Manager III

Code: 69117

Pay Band: 6

SOC: 33-1000*

The Security Manager III role provides career tracks for security and community supervision management specialists who plan and supervise major operational, programmatic or administrative functions in the largest correctional facilities or direct a large regional system of correctional programs and facilities. Employees are usually charge institutional managers.

Security Manager III

COMPLEXITY

  • Work is of considerable difficulty requiring extensive knowledge of criminal justice, offender management, administration, and programs for offenders.
  • Scope affects large geographic regional programs or large correctional institutions, or may be statewide.

RESULTS

  • Considerable impact on institutional, regional, and major components of correctional programs.
  • Services and products of work are critical to agency mission.

ACCOUNTABILITY

  • Directly responsible to senior managers or agency head for significant resources, and for agency goals.
  • Significant independence in decision-making.

Security Manager IV

Code: 69118

Pay Band: 7

SOC: 33-1000*

The Security Manager IV role provides career tracks for senior correctional wardens and managers who manage and direct the activities of the most complex prisons, a major geographic region of the state, or major administrative and operational areas of a correctional agency.

Security Manager IV

COMPLEXITY

  • Performs work of unusual difficulty involving implementation of facility or agency programs.
  • Comprehensive knowledge of criminal justice system.
  • Directs programs through subordinate managers.

RESULTS

  • Actions and decisions promote effectiveness of programs and operations.
  • Appropriate action results in cost benefits to the agency.

ACCOUNTABILITY

  • Provides general direction to regional, facility, or agency administrators.
  • Maintains effective work relationships with executive staff and/or legislators.
  • Directs programs through subordinate managers.

Security Manager V

Code: 69118

Pay Band: 8

SOC: 33-1000*

The Security Manger V role provides career tracks for executives who plan and direct large-scale corrections operations and programs. Employees develop and manage statewide programs for offenders in response to legislative and executive initiatives.

Security Manager V

COMPLEXITY

  • Work is of unusual difficulty requiring strategic planning.
  • Issues addressed are often controversial and sensitive.
  • Significant resources are affected.
  • Scope includes entire system of programs and is statewide.

RESULTS

  • Decisions and leadership directly impact agency mission and public safety.

ACCOUNTABILITY

  • Directly accountable to agency head and higher level officials.

 

*Statistical Reporting

This Career Group includes, but is not limited to, those in the following Standard Occupational Classifications:

33-0000 Protective Service Occupations
33-1000 First Line Supervisors/Managers Protective Service Workers
33-1011 First Line Supervisors/Managers of Correctional Officers
33-3012 Correctional Officers & Jailers
33-9032 Security Guards

New Effective Date: 11/01/01

History

Previous class titles (listed by new role title).

Security Officer I

CLASS CODE

CLASS TITLE

GRADE

76101

Security Guard

2

76102

Security Lead Guard

3


Security Officer II

CLASS CODE

CLASS TITLE

GRADE

76073

Security and Maintenance Supervisor

4

76132

Bridge Tunnel Patroller

4


Security Officer III

CLASS CODE

CLASS TITLE

GRADE

76011

Security Officer

6

76012

Security Officer Senior

7

72231

Juvenile Correctional Officer

7

72051

Corrections Officer

7

76133

Bridge Tunnel Patroller Supervisor

7

56041

Traffic Controller

7

72281

Commonwealth Challenge Assistant Squad Leader

7

76013

Security Officer Supervisor

8

72232

Juvenile Correctional Officer Senior

8

72052

Corrections Officer Senior

8

56042

Traffic Control Supervisor

8

44083

Forensic Unit Security Supervisor

8


Security Officer IV

CLASS CODE

CLASS TITLE

GRADE

72053

Corrections Officer First Class

9

76014

Security Manager

9

72233

Juvenile Correctional Officer First Class

9

72282

Commonwealth Challenge Squad Leader

9

72234

Juvenile Correctional Master Officer

10

72061

Corrections Sergeant

10

72054

Corrections Master Officer

10

72047

Corrections Institution Operations Officer

11


Security Manager I

CLASS CODE

CLASS TITLE

GRADE

76015

Security Director

11

72062

Corrections Lieutenant

11


Security Manager II

CLASS CODE

CLASS TITLE

GRADE

72063

Corrections Captain

12

72171

Institution Manager

12

72075

Corrections Inmate Classification Supervisor

12

72283

Commonwealth Challenge Deputy Director

12

72136

Corrections Regional Program Manager

13

72064

Corrections Major

13

72163

Corrections Security Specialist

13

72181

Corrections Assistant Warden

14

72172

Institution Superintendent

14

72284

Commonwealth Challenge Director

14


Security Manager III

CLASS CODE

CLASS TITLE

GRADE

72173

Institution Superintendent Senior

15

72182

Corrections Warden

16

72183

Corrections Warden Senior

17

72135

Corrections Operations Chief

17

72192

Juvenile Justice Regional Administrator

17

72134

Corrections Regional Administrator

17

21198

Racing Commission Security Director

17


Security Manager IV

CLASS CODE

CLASS TITLE

GRADE

72184

Corrections Chief Warden

18

72141

Corrections Regional Administrator Senior

19

72191

Juvenile Justice Deputy Director

19


Security Manager V

CLASS CODE

CLASS TITLE

GRADE

72133

Corrections Deputy Director

21