Printing Operations #79090

Printing Operations, #79090
Occupational Family: Trades and Operations
Pay Band Range: 1 - 5

Concept of Work

This Career Group provides career tracks for printers’ assistants and printers that provide support to program administration by creating or reproducing printed images of text and graphics. Applies knowledge of the necessary technologies in this area. Employees’ responsibilities range from trainee to management level.

Roles Comprising This Group

These roles describe the collective characteristics of the work performed by employees in the Printing Operations Career Group. The roles define the typical career paths for employees who pursue careers in this field. Since a role represents different levels of work, or career progression, career paths may exist within a single role, extend to other roles in this Career Group, or to roles in other occupationally related Career Groups.

PAY BAND	PRACTITIONER ROLES	ROLE CODE	MANAGEMENT ROLES	ROLE CODE
1	Printing Technician I	79091
2	Printing Technician II	79092
3	Printing Technician III	79093
4	Printing Technician IV	79094	Printing Manager I	79095
5			Printing Manager II	79096

Role Descriptions

These roles are distinguished based upon the Compensable Factors of Complexity, Results, and Accountability and are used for position classification. These factors should be used for classification and compensation analysis. Recruitment and selection standards must be based on knowledge, skills, and abilities as indicated in the Employee Work Profile.

Printing Technician I

Code: 79091

Pay Band: 1

SOC: 51-5010

The Printing Technician I role provides a career track for bindery workers or printers’ assistants responsible for completing basic physical tasks that support reproduction services or document finishing services such as cutting, binding, and folding.

Printing Technician I

COMPLEXITY	Applies knowledge on how to operate folding, binding, collating and other finishing equipment. On occasion talks to customer about job order. Applies existing procedures and guidelines in completing the runs or printing services.
RESULTS	Finished documents are prepared according to job orders.
ACCOUNTABILITY	Refers questions and problems to higher levels.

Printing Technician II

Code: 79092

Pay Band: 2

SOC: 51-5020*

The Printing Technician II role provides a career track for entry to journey level printers responsible for completing basic printing duties necessary to generate production runs of documents. This includes operating and performing routine maintenance on the machinery, as well as record keeping.

Printing Technician II

COMPLEXITY	Applies knowledge of basic offset printing, digital printing or photocopy equipment and associated finishing equipment. Has frequent contact with customers to discuss job orders. Assignments range from producing printed materials having routine technical requirements to copying a variety of materials and cleaning and maintenance of equipment. Applies knowledge of electronic pre-press software.
RESULTS	Produces printed material according to job requirements and application of existing procedures and guidelines.
ACCOUNTABILITY	Runs printing or copying jobs independently. Refers questions to supervisor.

Printing Technician III

Code: 79093

Pay Band: 3

SOC: 51-5020*

The Printing Technician III role provides a career track for printers performing advanced level or supervisory responsibilities. Duties range from operating various types of printing or copying equipment to being a first line supervisor of staff performing duties related to duplicating and producing printed documents. Duties may include digital as well as offset and photocopy printing.

Printing Technician III

COMPLEXITY	Applies knowledge of digital printing and photocopy techniques and equipment. Applies knowledge of supervisory principles and practices. Has contact with customers to discuss job orders. Assignments range from preparing a single document for reproduction to producing complex reports, brochures and multi-colored documents to supervising those reproducing the documents. May work in a copy center and respond to customers, handle cash, cash receipts, and key in registers.
RESULTS	The materials (e.g., brochures, books, and reports) are reproduced according to job order. Customers are satisfied with materials and timeframes are met avoiding downtime.
ACCOUNTABILITY	Independently resolves daily printing issues. Refers unusual issues to others. May train, orient, and supervise the work of printers or technicians. May be responsible for working with customers and the handling of cash and register to insure that the cash and register balance.

These two roles provide a dual career track for printers.

Printing Technician IV	Code: 79094	Pay Band: 4	SOC: 51-5020*
Printing Manger I	Code: 79095	Pay Band: 4	SOC: 11-3011*

The Printing Technician IV role provides career tracks for expert printers using the highest technical knowledge of printing or digital reproductions in conferring with and assessing customer needs, making recommendations, and writing job specifications to have the work produced within or outside the agency and managing the process or project.

Printing Technician IV

COMPLEXITY	Applies knowledge of the technical resources of full range of printing services. Applies knowledge of printing or copying equipment, techniques, and materials. Frequently consults with customers and managers on complex job orders and resolution of problems. Assignments range from assessing customer's needs to advising on technical matters, (e.g. materials to use, format) and presentation to developing job specifications.
RESULTS	Customer is satisfied with the finished product, resolution of the problem, and the advice and support provided.
ACCOUNTABILITY	Independently handles customers’ problems and technical questions on printing services. May orient and train others.

The Printing Manager I role provides a career track for managers of others in the performance of a wide variety of printing tasks. These responsibilities may be accomplished through subordinate supervisors and employees or through contractors. May function as the charge printing position with financial and staffing responsibilities in an agency’s complex printing operation or as an assistant-manager in the largest most complex printing operations.

Printing Manager I

COMPLEXITY	Applies knowledge of the principles of management. Applies knowledge of printing production standards. Frequently consults with other managers and staff on production or job quality problems, and vendors on cost problem resolution. Assignments range from heading a full service-printing unit to preparing financial analysis and reports, job costing, to developing shop procedures. Presented with problems that do not have easy solutions.
RESULTS	Printing unit is delivering services to customers’ satisfaction. Job and unit costs are appropriate and unit’s resources are within budget.
ACCOUNTABILITY	Independently handles unit, customer, and employee problems. Serves as a manager with supervisory responsibility. Trains and directs others. Maintains financial and quality controls. Solves problems. Serves as resource to others in resolving complex problems.

Printing Manager II

Code: 79096

Pay Band: 5

SOC: 11-3011*

The Printing Manager II role provides a career track for managers of others in the performance of a wide variety of printing tasks as the charge position in the largest and most complex settings. Employees are responsible for the management of subordinate supervisors as well as technical employees and include the normal range of managerial duties such as planning, budgeting, staffing, and evaluation.

Printing Manager II

COMPLEXITY	Manages administrative and technical printing services. Applies knowledge of management principles and program administration. Frequently consults with major customers on complex job orders, outside printing contractors on cost and problem resolution, and management on policies and procedure development. Assignments range from management of a full service printing operation to planning for new technologies.
RESULTS	Printing program and staff ensure services according to job orders. The program goals are met and the printing services operate within budget. Substantial impact on services and printing operations.
ACCOUNTABILITY	Oversees staff and administrative functions. Leads functional responsibility. Orients and trains others. Discretion and judgment in resolving program and staff problems. Serves as resource to others in resolving complex problems.

*Statistical Reporting

This Career Group includes, but is not limited to, those in the following Standard Occupational Classifications:

51-5010	Bookbinders & Bindery Workers
51-5011	Bindery Workers
51-5012	Bookbinders
51-5020	Printers
51-5021	Printers
51-5022	Pre-press Technician & Workers
51-5022	Printing Machine Operators
51-9132	Photographic Processing Machine Operators
51-1011	First Line Supervisors/Managers of Production & Operating Workers
11-3011	Administrative Services Managers

New Effective Date: 11/01/01

History

Previous class titles (listed by new role title).

Printing Technician I

CLASS CODE	CLASS TITLE	GRADE
61174	Printing/Bindery Worker	3

Printing Technician II

CLASS CODE	CLASS TITLE	GRADE
12043	Photocopy Technician	4
61156	Printing Press Operator A	5

Printing Technician III

CLASS CODE	CLASS TITLE	GRADE
12044	Photocopy Supervisor	6
61171	Bindery Foreman	6
61167	Photolithographic Stripper	6
61162	Phototypesetting Specialist	6
61157	Printing Press Operator B	6
61168	Photolithographer	7
61158	Printing Press Operator C	7
61184	Printing Services Supervisor A	7
61166	Phototypesetting Supervisor	8
61154	Press Foreman	8
61185	Printing Services Supervisor B	8

Printing Technician IV

CLASS CODE	CLASS TITLE	GRADE
61183	Printing Customer Services Specialist	9
61186	Printing Services Specialist C	10

Printing Services Manager I

CLASS CODE	CLASS TITLE	GRADE
61187	Printing Services Administrator A	11

Printing Services Manager II

CLASS CODE	CLASS TITLE	GRADE
61188	Printing Services Administrator B	13